1. All products are subject to availability. In the event of unavailability, the customer will be notified, and a suitable replacement or refund will be provided.
2. Prices are inclusive of applicable taxes unless stated otherwise.
3. No returns or exchanges are accepted unless the product is damaged or incorrect, and the claim is made within 48 hours of delivery, accompanied by proof (GPS photo/video).
4. All items are shipped directly from the manufacturers, local producers, and artisan partners. Delivery times may vary depending on location and product availability.
5. Sandhakadai is not responsible for delays caused by courier services, natural calamities, or unforeseen circumstances.
6. Products that are handmade/naturally sourced may have slight variations in appearance, weight, or texture, which are normal and not considered defects.
7. Payment once made is non-refundable, unless under exceptional circumstances approved by the management.
8. For bulk or customized orders, terms may vary. Please contact us directly for such transactions.
9. By purchasing from Sandhakadai, you agree to these terms and support ethical, community-driven commerce.